SERVICE

FAQ


Q

Does the product support export? Do you provide relevant certification documents?


A

We support export business and can provide international certification documents such as CE and RoHS, as well as customs export required information. We have provided lighting solutions for customers in Southeast Asia, Africa and other regions.

Q

What is the company's production capacity? What is the maximum supply quantity?


A

The company has an annual output value of 10 million yuan, a 5000 square meter production workshop, a daily production capacity of 300 conventional products, and a monthly production capacity of over 5000 customized products, which can meet the centralized supply needs of large-scale projects.

Q

What functional modules do smart street lights include?


A

The smart street lamp integrates modules such as lighting control, video surveillance, environmental monitoring, WiFi coverage, USB charging, etc. It supports remote control (mobile app/computer) and can customize functional combinations according to customer needs.

Q

What is the price range of the product? Is there a bulk purchase discount available?


A

The product price varies greatly depending on the model and configuration (such as the unit price of solar street lights ranging from 800-3000 yuan/lamp). Bulk purchases (≥ 100 lamps) can enjoy a discount of up to 10%. The specific quotation needs to be calculated according to project requirements.

Q

What is the process of project collaboration?


A

The cooperation process is: requirement communication → on-site investigation → scheme design and quotation → contract signing → production and manufacturing → installation and commissioning → acceptance and delivery → after-sales tracking. Pre sales can provide sample testing to ensure compliance with project requirements.
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